July 6, 2025
africa-Finance

Tourism Safety Program Faces Scrutiny Amid Allegations of Irregularities

The Department of Tourism (DoT) is currently in the spotlight as allegations of irregularities have surfaced within its Tourism Monitors Programme (TMP), a multi-million-rand initiative aimed at enhancing tourism safety and addressing youth unemployment. The TMP, designed to place unemployed youth at tourist sites for safety enhancement and work experience, has come under fire for a manipulated tender process surrounding a recent contract awarded at KwaZulu-Natal’s Ezemvelo Nature Reserve.

In KwaZulu-Natal, concerns were raised when a company initially disqualified for not having a physical office in the province was later awarded the contract after certain conditions were amended. Despite scoring below the threshold in evaluations, this company secured the contract. Another firm involved claimed that their bid was abruptly sidelined, leading to suspicions of foul play. DoT spokesperson Tasneem Carrim confirmed ongoing investigations into these claims.

As South Africa relies heavily on tourism for economic growth, initiatives like the TMP are crucial in promoting safety and boosting employment opportunities. The program collaborates with law enforcement agencies and provides training to monitors to ensure general safety practices are upheld.

One particular controversy unfolded around the appointment of service providers for managing operations at Ezemvelo Nature Reserve. Thembanathi Group, initially recommended for the project, found themselves embroiled in a series of events where their appointment was announced but later rescinded without clear reasons provided.

According to Ntokozo Gwala, CEO of Thembanathi Group, they invested resources based on expectations set by DoT officials only to have plans abruptly halted without sufficient explanation. Allegations of discriminatory Terms of Reference (ToRs) further complicated matters, with accusations of flawed processes and corrupt practices being raised.

Amidst these challenges, questions have been raised about transparency and ethics in the procurement process. Allegations regarding undue influence from key individuals involved in decision-making processes have added fuel to the fire. However, those accused have vehemently denied any wrongdoing or bias affecting their decisions.

In response to these accusations, Pearl Maluleke from Siva Security and MMC Joint Venture emphasized that they had followed due process as outlined by DoT and denied any knowledge of disqualifications during the procurement process. Despite facing hurdles and uncertainties during implementation, Maluleke highlighted their commitment to delivering projects effectively while supporting national tourism development goals.

While investigations continue into these alleged irregularities within the TMP tender process, it is essential to ensure accountability and transparency in government programs. As stakeholders navigate through legal channels seeking recourse and justice, maintaining integrity in procurement processes remains paramount to uphold trust and credibility within such vital initiatives aimed at driving economic growth and social development.

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